Terms of use

Terms of use

Eleska Software Services acts within the framework of confidentiality principles. These privacy principles have been prepared by Eleska Software Services to determine the responsibilities of our eleska.com site regarding privacy.

By filling out various forms and questionnaires on the membership or collection system, some personal information of the members (such as name-surname, company information, telephone, address or e-mail addresses) is collected by our store on behalf of the business process. Your collected personal information may be used primarily to respond to your requests and to communicate with you.

Our company records and uses the IP address of its members in accordance with the Personal Data Protection Law No. IP addresses can also be used to identify users in a general way and to gather comprehensive demographic information. Your rights in this context are also specified in the "Cancellation, Return Conditions and Confidentiality" tab.

During the approval process via our service page or by e-mail, the personal information transmitted to our page by our members will not be shared with third parties, except for the purposes and scope determined by this "User Agreement".

Information requested by our company or information provided by the user or information about transactions made through our Store; It can be used in various statistical evaluations, database creation and market research, by being anonymized in accordance with the legislation, outside the scope and purposes determined by the "Membership Agreement", by our company and its collaborators.

If you have provided personal information about third parties to our company, it will be your responsibility to inform the said person or persons about the processing and use of their personal information and to obtain their express consent for the use of such information for the above-mentioned purposes.

Our company will strictly keep the confidential information in its possession private and confidential, consider it a confidentiality obligation and take all necessary measures to ensure and maintain confidentiality, to prevent all or any part of confidential information from entering the public domain or unauthorized use or disclosure to a third party, and undertakes to show due diligence.


Our company prioritizes the security of credit card holders who make payments through our collection system.

Your credit card information is not stored in any way our system. When you enter the transaction process, there are two things you need to pay attention to to understand that you are on a secure site. One of them is a key or lock icon on the bottom line of your browser. This indicates that you are on a secure website and all your information is encrypted and protected. This information is only used depending on the sales process and in the direction of your instructions. The information about the credit card used during shopping is encrypted with the SSL (Secure Sockets Layer) protocol independent of our shopping sites and sent to the relevant bank for questioning. If the card availability is approved can be sustained for shopping.

Since no information about your card can be viewed or recorded by us in your online shopping, our Company has no responsibility for credit card transaction security. The reliability of payment/invoice/delivery address information of orders placed online by credit card is audited by our company against Credit Card Fraud. Therefore, the accuracy of financial and address/telephone information must first be confirmed in order for customers who are making transactions for the first time in our collection systems to reach the procurement and delivery stage. In order to control this information, if necessary, the customer who has the credit card or the relevant bank is contacted. During the transactions, it is acted within the SSL security area. This system is an international encryption standard that cannot be broken. Internet shopping sites with an information line or customer service service and where full address and telephone information are specified are more preferred today. In this way, you can get detailed information about all the issues that come to your mind, and you can get healthier information about the reliability of the company that provides online shopping service.

Note: We recommend paying attention to the full address and telephone number of the company on internet shopping sites. If you are going to shop, make a note of all the phone / address information of the store where you bought the product before you do your shopping. Confirm by phone before shopping if you do not trust. All information about our company and the location of the company are indicated on all our online shopping sites.


Our company may link to other sites within the website. Our company does not bear any responsibility for the privacy practices and contents of the sites accessed through these links. Advertisements published on the website of our company are distributed to our users through our advertising partners. The Privacy Policy Principles in this agreement are only for the use of our Company and do not cover third party websites.


In the limited cases specified below, our company may disclose the information of users to third parties, except for the provisions of this "Privacy Policy". These cases are limited in number;

1. To comply with the obligations imposed by the laws, Decree-Laws, Regulations, etc., issued by the competent legal authority and in force;

2. In order to fulfill the requirements of the "Membership Agreement" and other agreements concluded by our page with users and to put them into practice;

3. Requesting information about users for the purpose of conducting an investigation or investigation duly carried out by the authorized administrative and judicial authority;

4. In cases where it is necessary to provide information by obtaining the consent of the user in order to protect the rights or security of the users.


Never write down your credit card number or passwords in the e-mails you send to our company's Customer Service regarding any of your orders. Information contained in e-mails can be viewed by third parties. Our company cannot guarantee the security of the information transferred from your e-mails under any circumstances.


Our company can obtain information about the users visiting our page and the use of the website by using a technical communication file (Cookie). The technical communication files mentioned are small text files that a website sends to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preferences about the site. The technical communication file provides statistical information about how many people visit the site, for what purpose, how many times a person visits the site, and how long they stay on the site, and the creation of specially designed user pages for users, dynamically generating advertisements and content. The technical communication file is not designed to retrieve data or any other personal information from the main memory or your e-mail. Most of the browsers are initially designed to accept the technical communication file, but users can change the settings so that the technical communication file does not arrive or a warning is given when the technical communication file is sent. Our company may change the provisions of this "Privacy Policy" at any time by sending an e-mail to users or by publishing it on its website. If the terms of the Privacy Policy are changed, they will take effect on the date of publication. For all your questions and suggestions about our privacy policy, you can send an e-mail to info@eleska.com. You can reach our company's contact information below.

COMPANY NAME/TITLE: Eleska Software Services

ADDRESS: Kirchenweg 8, 8008 Zürich

E-MAIL: info@eleska.com